LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. (LibQUAL+®)
Adelphi University Libqual. Full Report
In 2012, ORAP, The Office of Research, Assessment and Planning administered a survey on behave of University libraries. The purpose of the survey was to assess perceptions, attitudes, or behaviors about a particular subject. The survey is not focused on representativeness, but rather, seeks to gauge opinions on pertinent issues.
Adelphi University ORAP. Full Report
Library Utilization Survey
The Utilization Survey of Adelphi University Libraries was administered to undergraduate and graduate students at Adelphi in Spring 2017, as part of a larger assessment effort that also included student focus groups and observational data of space utilization. The purpose of this survey was to seek students’ feedback on how they use the University libraries’ facilities and services, as well as their preferences for study space, and overall satisfaction with University Libraries. As such, the results of this survey contribute to Momentum and the transformational goal to “Be Relentlessly Dedicated to Student Success”. Over 1,200 students (843 undergraduates and 395 graduate students) completed the survey for a response rate of 17%. While results were analyzed overall, and by location (Garden City, Manhattan, Hauppauge, and Hudson Valley), the summary that follows pertains to Swirbul Library on the Garden City campus. Full Report Summary Report
The Adelphi University Libraries provide education, information resources, services, and facilities that advance teaching, learning, research and creative activity. As an academic department of the University, the AU Libraries educate our AU community in the effective discovery, evaluation and use of information resources, and lead research which informs our practice.
The University Libraries value:
The AU Libraries will be an innovative hub where knowledge is accessed, produced and shared, and where high-impact instruction is modelled and implemented in state-of the art classrooms. The sum of what we provide—education, information resources, learning and creative spaces–will demonstrably contribute to student engagement, learning outcomes and retention, as well as student and faculty success. The AU Libraries will be the place where the University’s unique and distinctive Archives and Special collections are appropriately conserved and promoted to the campus community and beyond, enhancing the profile of the University, and demonstrably contributing to AU Advancement.