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Adelphi Libraries Statistics Dashboard

Adelphi Libraries Statistics Dashboard is a way to visually share our statistics and assessment data.

Individual Research Help

Question totals
· Patron transactions include: questions via In-Person visit at a public service desk, email, chat, phone, text, moodle, research drop-ins and appointments.
· All transactions are taken at the following service locations: The Reference desk, The Access Services desk, the Information desk, the Archives department, and the Circulation desk at branch locations.


In-person and Online Chat
 
Questions

·  In-Person transactions are conducted face to face at each of the main service areas mentioned. Chat transactions are initiated from library online resources, the mobile app and all library web pages. 
Note: 
·  Questions taken in the Archives Department that total 1% or lower do not appear in every graph.


(updated 6-7-2019)


In-person and Online Chat questions by day of the week
· Wednesday is the busiest day of the week for In-person questions and Friday the busiest day for online chat sessions.

 

(updated 1-14-2019)
 

In-person and Online Chat questions by Hour

(updated 1-14-2019)



Other transactions by semester.
· Phone transactions show a steady decrease, while email transactions steadily rose.

 

(updated 7-02-2019)

 

(updated 6-7-2019)

(updated 6-7-2019)

Research appointments
· Library faculty provides research help through one on one sessions with the students. Sessions are given in the office, at home, on Moodle or in a consult space and are available at all university libraries.

(updated 1-07-2018)

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Library Instruction Sessions

Information literacy classes 
Number of course-based information literacy sessions taught by librarians each semester. Additional details can be viewed here.
·  Steady increase of activity each academic year.
·  Classes taught by academic year:
        189  in 2015-16 
        192  in 2016-17 

(updated 12-07-2018)

Reference Resources

LibGuides
· Libguides are digital resources created by Adelphi library faculty to help students with the research process. Guide usage, shown below, counts all guides that were made publicly available. 

  URL: http://libguides.adelphi.edu/

(updated 6-17-2019)